NH Barajas Airport

For 2 people, the room was very comfortable, you didn't feel cramped. The bathroom was a good size. The food at the restaurant was very good.. It was nice that they had a shuttle to take us to the airport in the morning.

Nice and modern room, comfortable mattress, just enough space for what you need and fair price having the discount from booking. Quiet road and zero noises from outside of our room. Really well communicated with the city center and the airport. Manuel was really helpful and kind with some of our issues, all the staff overall.

Well, considering there was a country wide electricity blackout happening at the time, this hotel did exceptionally well. Staff were awesome even while there was no power in any of the rooms. Guests were all hanging around reception because that was the only place with light. Wine continued to be available in plastic cups, but still chilled, with the courtyard full and buzzing with people until going to bed in completely dark rooms was unavoidable. Fortunately about 15 minutes after getting into bed, the power came back on. This hotel was operating as fully as possible during very adverse conditions.

I like the staff attention. Other hotels doesn't offer that kindness, patience and extra mile support. The rooms are clean, includes air conditioner and heater. The location is great, since walking you can get to the Subway and is surrounded by small shops. You can dinner at the Hotel. The hotel includes shuttle to the airport

It was relatively well situated to the conference I was attending, although I did need to take a bus, as it was too hot for the 40 minute walk. It was located in a pleasant neighborhood with several restaurants very close, as well as a convenience store across the street. Metro stop was close by, although the bus I needed was about a half a mile away (nice walk through the neighborhood). The Metro stop was about a half hour ride from the city center, but didn't require transfers to the Opera stop. The breakfast buffet was good with gluten free bread and muffins, although a bit expensive. The hotel was less than 10 min by taxi from the airport. The hotel has a shuttle, but if you have a 6 a.m. flight, you'll need to call a taxi, as the shuttle didn't start until 5. It was very hot in Madrid at the time, and the hotel AC was very good.